![]() ![]() ![]() Because the email address can only be sent by postal shipping, the shipping time is longer. Ship to United Kingdom: 8-15 business daysĥ.About PO.BOX Address: If you can,please leave your specific address instead of your email address. Ship to United States: 6-15 business days If you’ve done all of this and you still have not received your refund, please contact us at Note:ġ.Check Address: Please check your address and order before paying for the money,if you need change,please contact us asap( Privacy: Shipping information is important,please leave correct email address and correct phone number for urgent contacting.Don't worry,ikoomoo don't do any act of breaching privacy.ģ.Shipping Time: When you place order,our warehouse will ship out your package within 3-7 business days.The international shipping time is 6-27 business days.Ĥ.Each Country Has Different Shipping Time There is often some processing time before a refund is posted. Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Refunds (if applicable) Once your return is received and inspected, we will email you a notification of receipt. No restocking fee to be charged to the consumers for the return of a product. If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason. The specific fee should be based on the express company you choose. If the return is caused by the consumer, consumer should be responsible for the shipping fee. Please ask our customer service to make sure you send the package to the right address.Ĭustom-order or personalised items do not have a right to 14 days refund. To complete your return, we require a receipt or proof of purchase. ![]() It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. We accept return of products. Customers have the right to apply for a return within 14 daysafter delivery the product. □There is no way to cancel the order after the goods are sent, only after you receive the package, you can return it □More than 12 hours, but the goods have not been dispatched, if the order is cancelled, a 15% handling fee will be charged □If the package is not dispatched within 12 hours of placing the order, the order can be cancelled free of charge. ![]()
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